l89c Terms and Conditions

1. General Provisions

l89c (hereinafter referred to as "Platform", "we" or "us") is an online gaming service operated for adult users in Bangladesh. These terms and conditions ("Terms") apply to the l89c platform website, mobile version, and all related services.

By accessing this platform, completing registration, or using any service, you will be considered to have fully read, understood, and accepted these terms. If you disagree with any part of these terms, you are requested to stop using the platform immediately.

1.1 Precedence of Terms

These terms and our privacy policy together form a complete legal agreement. In the event of any dispute between a user and l89c, these terms will be considered the final document. These terms will always take precedence over any promotional messages or advertisements.

1.2 Nature of Service

l89c is an entertainment-focused online gaming platform that includes cricket betting, sports betting, slot games, live casino, and other gaming products. There is financial risk involved in participating on this platform. Users are requested to invest only the amount they are comfortable losing.

2. Eligibility and Age Verification

The following eligibility requirements must be met to open an account and use gaming services on the l89c platform:

• You must be at least 21 years of age. This platform is open only to those aged 21 or above.
• You must use the platform voluntarily and for personal entertainment purposes.
• Online gaming must be legally permitted in the region from which you are accessing the platform.
• Using the platform on behalf of another person or under the direction of a third party is strictly prohibited.

2.1 Age Verification Process

l89c may request documents at any time to verify a user's age and identity. A National ID (NID), passport, or driving license may be required for this purpose. l89c reserves the right to hold withdrawals until verification is complete.

2.2 Preventing Minor Access

If there are minor members in your household, it is your responsibility to prevent them from accessing this platform. It is advised to use parental control software on your device. If a minor uses your account and suffers any harm, full responsibility will rest with you.

3. Account Registration and Security

A personal account must be created to use services on the l89c platform. Each user may operate only one account.

3.1 Information Required at Registration

You must provide true, accurate, and complete information when opening an account. If an account is created with false information, it will be closed at any time and the balance may be forfeited. Information required for registration includes:

• Full legal name (as per NID)
• A valid email address
• Mobile number (registered with bKash / Nagad / Rocket)
• Date of birth

3.2 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately.

3.3 Single Account Policy

Only one account is permitted per individual, household, or device. Operating multiple accounts will be treated as bonus abuse and all associated accounts will be closed.

4. Deposit and Withdrawal Policy

All rules regarding financial transactions on the l89c platform are set out in this section.

4.1 Deposits

The following payment methods are accepted for depositing funds on the platform: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳300. The maximum deposit limit is determined according to the user's account level.

4.2 Withdrawals

The minimum withdrawal amount from the account is ৳500. Withdrawal requests generally take 30 minutes to 3 hours to process. The following applies to withdrawals:

• Withdrawal requests will only be processed using the same method used for the deposit.
• Identity verification (KYC) may need to be completed before the first withdrawal.
• Withdrawal requests may remain on hold until verification is complete.
• l89c reserves the right to hold withdrawals if fraud or money laundering is suspected.

4.3 Currency and Conversion

All transactions on the l89c platform are conducted in Bangladeshi Taka (BDT / ৳). If conversion to a foreign currency is required, it will be converted at the applicable exchange rate and related fees may apply.

5. Bonus and Promotion Terms

l89c offers various bonuses and promotional offers for new and regular players. These benefits are provided under the following terms.

5.1 Welcome Bonus

New members will receive a 100% bonus up to ৳8,000 on their first deposit. After receiving the bonus, a 25x wagering requirement must be met before it can be withdrawn. For example, if you receive a ৳1,000 bonus, a total of ৳25,000 in bets must be placed before withdrawal.

5.2 General Bonus Terms

• Each bonus offer has its own expiry date. If the wagering requirement is not met within the validity period, the bonus will be cancelled.
• Bonus funds may only be usable in designated game categories.
• The full amount wagered on a game may not count toward the wagering requirement — please see the detailed terms of each promotion.
• A user may not claim the same bonus offer more than once.
• l89c reserves the right to cancel any bonus if bonus abuse is suspected.

5.3 VIP Program

The l89c VIP program has five levels. Weekly cashback benefits are available at each level:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.7% weekly cashback
• Platinum: Up to 1.0% weekly cashback
• Diamond: Up to 1.2% weekly cashback

The criteria for changing VIP levels are determined at the platform's discretion and may change at any time. Wagering requirements may also apply to VIP cashback.

6. Betting and Gaming Rules

Compliance with the following betting and gaming rules on the l89c platform is mandatory.

6.1 Bet Acceptance

Every bet will be considered final only after it has been properly confirmed. Incomplete bets due to technical errors or connection interruptions may be voided and the relevant amount will be refunded.

6.2 Special Sports Betting Rules

For betting on cricket (BPL, IPL, T20, ICC events), football, kabaddi, and other sports events:

• Pre-match odds given before a match starts are final.
• If a match is postponed or abandoned, bets are generally voided and refunded.
• Live betting odds may change at any moment.
• If results differ across sources, l89c's own data source will be considered final.

6.3 Fairness of Gaming Results

The results of all games used on the l89c platform are determined through Random Number Generator (RNG) technology, which ensures fair play. The game provider's own policies (such as those of Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi) will also apply.

7. Prohibited Activities

The following activities are strictly prohibited on the l89c platform. Violating these prohibitions will result in immediate account closure and all balances may be forfeited.

• Creating multiple accounts or using another person's account.
• Bonus abuse — changing accounts or identity systematically to claim bonuses.
• Using arbitrage betting or guaranteed-win strategies to attempt bonus withdrawals.
• Using computer software, bots, macros, or automated systems to play games.
• Exploiting technical errors or vulnerabilities in the platform.
• Using the platform for money laundering or illegal financial activities.
• Colluding with other users or manipulating games in an organized manner.
• Misconduct or making threats toward platform staff.

8. Account Suspension and Closure

8.1 Closure by l89c

l89c may close an account without prior notice in the following circumstances:

• If any provision of these terms is violated.
• If registration was completed with false or misleading information.
• If evidence of fraud or illegal activity is found.
• If the account has been inactive for an extended period (more than 12 months).
• If closure is required for regulatory or legal reasons.

8.2 Closure by the User

You may close your account at any time by contacting our support team. Pending bets and withdrawals will be settled before the account closure request is processed. Any valid balance will be returned, however bonuses for which the wagering requirement has not been met will be cancelled.

8.3 Inactive Accounts

An account will be considered inactive if there has been no activity for more than 12 months. An administrative fee may apply to inactive accounts. If the balance reaches zero, the account may be closed automatically.

9. Responsible Gaming

l89c believes that gaming should be an entertaining activity. We are committed to the mental and financial well-being of all our users.

9.1 Self-Control Tools

Users on the l89c platform can use the following tools:

• Deposit Limit: Set a maximum limit on daily, weekly, or monthly deposits.
• Session Limit: Set a limit on continuous gaming time.
• Self-Exclusion: Exclude yourself from the platform for a specified period.
• Account Closure: The option to permanently close your account.

9.2 Support & Counseling

If you feel that gaming is having a negative impact on your life, contact our 24/7 live chat support team or visit the Responsible Gaming page. For professional support, we can refer you to appropriate organizations.

10. Privacy & Data Protection

l89c gives the highest priority to protecting your personal information. Please read our Privacy Policy for details on how data is collected, used, and stored.

10.1 Purpose of Data Collection

We use your information for the following purposes:

• For account verification and management.
• For processing financial transactions.
• For meeting legal and regulatory obligations.
• For platform security and fraud prevention.
• For providing customer service.

10.2 Sharing Information with Third Parties

l89c does not share your personal information with third parties for marketing purposes. However, information may be provided to authorities under legal obligations, fraud investigations, or court orders.

10.3 Cookies & Tracking

Our platform uses cookies to improve the user experience. You can block cookies by changing your browser settings, though this may cause some services to not function properly.

11. Limitation of Liability

The l89c platform is provided on an "as is" basis. We make no warranties or guarantees regarding the following:

• Uninterrupted or error-free service on the platform.
• Loss caused by technical issues or server downtime.
• The limits of our control over the operations of third-party game providers.
• Financial loss caused by internet connectivity issues.

11.1 Maximum Liability

In any dispute, l89c's maximum liability shall be limited to the actual amount involved in that specific transaction. l89c is not liable for indirect, incidental, or consequential damages.

11.2 Dispute Resolution

In case of any dispute, first contact our customer service team via 24/7 live chat. Most disputes can be resolved through direct discussion. If a direct resolution is not reached, guidance will be provided on taking appropriate legal steps.

12. Changes to Terms

l89c reserves the right to change, revise, or update these terms and conditions at any time. When changes are made:

• The update date on this page will be changed.
• A notification may be sent via email for significant changes.
• Continued use of the platform after changes will be considered as your acceptance of the revised terms.

You are advised to review this page regularly so that you remain informed about the latest terms and conditions.