l89c's responsible gaming is our first commitment
Stay safe while having fun. l89c ensures special protection tools, 21+ age verification and round-the-clock support for players in Bangladesh.
What is Responsible Gaming?
Responsible gaming means treating play as a form of entertainment, not as a source of financial stress or emotional dependence. l89c believes every player has the right to play in a safe and enjoyable environment.
We have built a platform with Bangladesh players in mind, where you can control your own playing time, money and habits. From setting deposit limits to taking a temporary break — everything is in your hands.
If you ever feel that gaming is going beyond your control, our support team is always by your side. Play responsibly and stay happy.
Warning Signs
- Placing larger bets to chase losses
- Playing in secret, hiding it from family or friends
- Betting with money meant for bills
- Unable to accept a loss and continuing to play
- Feeling restless or irritated when not playing
- Neglecting sleep, work or studies
Our Protection Tools
l89c provides the following tools to keep players safe — all free and available at any time.
Set Deposit Limits
Set a maximum limit on daily, weekly or monthly deposits. Once a limit is set, reducing it takes effect immediately. The minimum deposit is ৳300 and a verification process applies to requests to increase a limit.
Loss Limit
Set a cap on how much you can lose within a given period. Once you reach this limit, placing further bets will not be possible. This is one of the most effective ways to protect your finances.
Time-Out Feature
Take a temporary break from 1 day up to 6 weeks. Your account remains completely inactive during the time-out. Come back with a clear head — l89c is always here for you.
Self-Exclusion
If you feel you need a long break, activate self-exclusion for 6 months to 5 years. Your account cannot be reactivated during this period. Contact our support team to proceed.
Gaming History and Account Summary
View a detailed history of all your bets, deposits and withdrawals at any time. Analyse your own habits and make informed decisions. Information is the greatest protection.
Reality Check Reminder
After a set period of continuous play, you will receive an automatic reminder showing how long you have been playing and how much you have won or lost. Staying aware at the right time is the mark of a smart player.
How to Activate the Tools
Log In to Your Account
Log in to your l89c account and go to the profile menu at the top right.
Open "Responsible Gaming" Settings
From the profile menu, select the "Responsible Gaming" or "Security Settings" option.
Choose the Tool You Need
Deposit limit, loss limit, time-out or self-exclusion — select whichever you need and enter the specific value.
Confirm
Save your changes. Reducing a limit takes effect immediately. Increasing a limit goes through a short verification process.
Contact Our Support Team
If you have trouble changing settings on your own, contact us via 24/7 live chat or email. We will help you right away.
Get Support
Our dedicated team is always ready to help with anything related to responsible gaming.
- 24/7 Live Chat — Talk to us in Bengali
- Email: [email protected]
- Response time: very fast
Assess Yourself
Think through the questions below. If you answer "yes" to most of them, seeking professional support is a wise step.
Financial Questions
- Are you betting more than your monthly budget?
- Is money meant for bills, rent or urgent expenses going toward gaming?
- Are you taking loans or borrowing money from others to cover losses?
- Are you placing larger bets to try to reduce losses?
Mental and Social Questions
- Are you focusing on gaming instead of spending time with family or friends?
- Do you feel anxious or restless when you stop playing?
- Is gaming affecting your work, studies or daily responsibilities?
- Are you hiding it from the people close to you?
If any of the questions above cause you concern, please contact our support team or use our self-exclusion tool. Speak with a professional mental health counsellor.
Protecting Minors
Only people aged 21 and above may participate on l89c. We strictly verify age and investigate suspicious accounts.
If there are children or teenagers in your home, take the following steps:
- Install child protection software on your devices
- Keep your login details private and do not share your password
- Always log out after playing
- Keep your credit/debit card or bKash/Nagad app locked
- Have an open conversation with your children about online gaming
Keeping Families Safe is Our Responsibility
l89c is a family-aware platform. We believe both the operator and the player have a role in creating a safe gaming environment. Your awareness is the best protection.
Know the Facts: Clear Up Misconceptions
"I will win eventually"
Gaming is entertainment — not a guaranteed source of income. Every game result is independent and does not depend on previous results.
"I raise my bets to recover losses"
Increasing your bets to recover losses is a risky behaviour. It makes the problem worse, not better. Take a break instead and set your limits.
Gaming is for fun, not for earning
Responsible players treat gaming as entertainment and count money lost as the cost of that entertainment.
Play Safe, Enjoy the Fun
At l89c you have cricket betting, slots, live casino and much more — all in a safe environment.
Ways to Get Help
24/7 Live Chat Support
Contact us on live chat for any question or issue related to responsible gaming. Our team speaks Bengali and is always ready to help. No question is too small — feel free to ask.
Email Support
For self-exclusion, account closure or other important matters, email: [email protected]. We will respond as quickly as possible and your privacy will be fully protected.
Seek Professional Help
If controlling gaming feels difficult, seek help from a professional mental health counsellor. Various government and private organisations in Bangladesh provide mental health services. l89c always values your well-being above gaming.
Frequently Asked Questions
Have More Questions?
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